At Fault Party Driving a Bus (Effective: 07/19/2024)
When the at-fault party is driving a bus, and the agent selects "bus" on the connector page for the question, "What type of vehicle was the other party driving?", the system automatically categorizes these leads under "Trucking Accident."
To ensure accurate categorization, it is essential for agents to thoroughly probe and select the correct type of vehicle that the lead was driving. This will help avoid any misclassification and ensure that the lead is processed correctly.