A:  Our offices are located in New York. 

A: No, We are the accident Helpers. We help accident victims get compensation for their accident related losses. 

A: (Educate the lead about the process) 
"We need a few details about the accident so we can prepare a case study on the given information and forward it to an attorney for the free claim review. The attorney will review it and get back to you. 

A: If the lead insists: It was through an online survey you recently filled out. 
(What online survey: I apologize Mr/Ms ___ I don't have that info with me right now, however, if you were injured due to someone else's negligence we can help you find a local attorney to assist you) 

A: This is the accident Helpers, we help victims with an attorney for their compensation claim request. 

A: Our company has helped thousands of victims who have been injured in an accident with an attorney for their compensation claim request since 2016. If you were injured due to someone else's fault, we could help you. 

If the lead insists: Refer to our website, "theaccidenthelpers' 

A: We received an online survey that you filled stating you were involved in an accident in the last 2 years. We help victims with an attorney from our network to see how much they would be eligible for in compensation. 

A: We received an online survey that you filled stating you were involved in an accident in the last 2 years. We help victims with an attorney from our network to see how much they would be eligible for in compensation.  

A: Politely inform the lead that we do not have an attorney who can help with this claim at this time. 

A: Virgin Islands & Puerto Rico 

A: (Check history tab to confirm if a completed form has been previously submitted, if no, ask TL to check user report to confirm the same) In the case wherein either Five9 or Market hub show a previously submitted completed form, politely inform the lead that we have already sent the information to the attorneys & unfortunately there is nothing more that we would be able to do at this time. Dispose the call as duplicate lead. 

A: I completely understand your interest in knowing who will be reaching out. At this stage, we aren’t able to disclose the name of the attorney in advance. However, please rest assured that you’ll be contacted by qualified legal support who specializes in your type of case. They’ll introduce themselves properly when they call and will be happy to 
answer any questions you may have. 

A: That’s a great question. Right now, I don’t have the exact details on the value of your property damage or injuries. However, this is definitely something you can discuss directly with the legal team when they contact you. They’ll be able to review your case and give you a clearer picture based on the specifics.

A: Unfortunately, we wouldn’t be able to help in this situation. But you still have the right to question the report. You might consider gathering any photos, witness statements, or other proof, and reaching out to the police department to dispute the findings.

OR

While we’re unable to move forward with your case based on the police report, that doesn’t mean you're out of options. We suggest reaching out to a traffic attorney or contacting the department that issued the report to see if it can be challenged or amended.

 A: I understand—dealing with property damage can be stressful. Our team mainly handles injury-related claims, and most car accident attorneys are personal injury specialists. If there’s no injury involved, it’s usually best to work directly with your insurance company to resolve the property damage.

OR

I’m really sorry to hear about the damage to your property. Unfortunately, we wouldn’t be able to help unless there was also an injury involved. That said, your insurance company should be your next stop—they’re typically the ones who help with property-only claims.

OR

We mainly work on injury cases, and while property damage is sometimes included, it usually needs to be connected to an injury. If you’re not injured, your best bet would be to speak with your insurance company, as it’s unlikely a lawyer would take a property-only case.

A: I completely understand your concern. While many attorneys prioritize injury claims, some do offer support with property damage too. The attorney who contacts you will go over everything and let you know what they can assist with.

OR

That’s something that really depends on the attorney and the details of your case. Once they review everything, they’ll let you know what they can help with—including whether they can handle the property damage portion.

A: I understand your concern. Injury claims are typically filed against the driver’s insurance—not the person directly. No one is being personally sued. For more details, the legal support team can best explain how this works in your case.

OR

That’s completely understandable—many people are in the same position when a family member is involved. The good news is that the claim would typically go through insurance. But to give you the most accurate information, I’d recommend bringing this up with legal support—they’ll guide you through the next steps and what to expect.

A: “That’s a great question. I want to make sure you get the most accurate information. This is something legal support can explain better when they speak with you.”

A: I understand. We have a network of attorneys across the U.S. and will do our best to connect you with local legal support.

A: It’s too early to give an estimate without knowing the full extent of your injuries and treatment. Your attorney and their team will discuss potential case value with you as more details become clear.

A:

• You only get one chance to settle your case. An attorney helps ensure all your legal
• damages—medical bills, lost wages, pain and suffering—are fully accounted for. They make sure
• the insurance company’s offer is fair and reflects your true situation.

A:  Every firm has its own criteria, and case reviews can vary. Our network is broad, and we’ll do our best to match you with someone who may see your case differently. It’s always worth a second look by the right legal team.

A:  It can still be worth exploring your options. In some cases, there may be other sources of coverage—like uninsured motorist insurance or third-party liability. The attorney will review the  details and let you know what can be done.

A: Since this is just an initial consultation to explore your options, no one will be notified yet. Legal Support will explain your options & how the process works, hereafter, it’s completely your choice whether to move forward or not.

A:  That’s completely understandable. This initial consultation is just a chance to understand yourl legal options—there’s no commitment required right away. We encourage you to speak with your family before making any decisions. Once you’re ready, the attorney will be there to help guide you through the next steps.

A:  It’s still worth speaking with an attorney. In some cases, you may have coverage through your own insurance—like uninsured motorist protection. The attorney can review the details and let you know if there are any possible options, even without the other party’s info.

A:  The attorney or their office will usually call from an unfamiliar number, so please keep an eye out for that. If you miss the call, don’t worry—they’ll try again or leave a message. You can also let us know the best time to reach you, and we’ll pass it along.