Animal Attack Scenario: The Lead Was Bitten While Making a Delivery
Written by Rommel Dsouza
Updated at April 29th, 2025
Table of Contents
➡️ Situation
The lead was bitten by a dog while making a delivery to a home or business.
✅ Valid Claim?
It depends on whether the lead was working as an independent contractor or as a company employee:
If the lead was working for a service like Uber Eats, DoorDash, or Instacart (Independent Contractor)
These workers are independent contractors, so it may be a valid personal injury claim only if the animal had an identifiable owner.
✅ Valid:
The animal had an owner (e.g., belonged to the customer, was on a leash or inside a yard).
Tag this under:
→ PI – Animal Attack (only if owner is confirmed)
❌ Invalid:
The animal was a stray .
→ Disqualify the animal attack claim and probe for other accidents
Note:
Agents must ask a probing question to confirm whether the animal had an owner.
Suggested question: “Was it someone’s pet or just a stray dog ?”
If the lead was employed by a company (e.g., FedEx, USPS, local business)
This would likely fall under workers' compensation, not personal injury.
Ask: “Were you employed by a company when it happened?”
📝 If the leads confirms that they was employed by a company, they could be eligible for a Workers Compensation claim and hence, the lead should be submitted under ‘Workers Compensation’.
🧠 Tip for Agents
If the lead says they were delivering but does not specify who they were working for, ask:
“Were you working as an independent contractor or were you working directly for a company?”
Only independent contractors should be submitted as ‘Personal injury- Animal Attacks’.