Overview:
It’s important to carefully assess calls where the lead reports hitting an object, such as a pole, tree, or sign. While these cases are generally disqualified as single-vehicle accidents, there may be situations where another party was involved. To determine the validity of the lead, you need to probe effectively and identify if there was any collision with another party before the lead hit the object.

Key Scenarios to Assess:

   1.    Single-Vehicle Accidents:
   •    The lead states they hit an object (pole, tree, sign, etc.) with no mention of another vehicle being involved.
   •    Action: Do not submit these leads, as they are single-vehicle accidents.
   2.    Another Party Involved (No Collision):
The lead mentions another vehicle caused the accident indirectly, but there was no physical collision with the other vehicle. Examples:
   •    The other vehicle stopped abruptly, forcing the lead to swerve into an object.
   •    The other driver’s distraction or erratic behavior caused the lead to hit an object while avoiding the vehicle.
Action: These leads are not eligible, even if the lead claims the other party was at fault or a police report confirms fault.
   3.    Collision Before Hitting an Object:
If the lead mentions a collision with another party before hitting the object:
   •    If the lead hit the other party:
   •    There must be a police report clearly stating that the other party was at fault.
   •    If the other party hit the lead:
   •    You can proceed without requiring a police report, as long as the lead’s description supports the claim.

4.    Objects Falling from Another Vehicle:
In cases where an object fell off another vehicle and caused the accident, these leads may qualify. Examples include:
   •    A spare tire fell off a car and caused the lead to crash.
   •    Items fell off a poorly secured truckload and collided with the lead’s car.
   •    Debris from another vehicle led to the lead losing control and hitting an object.
Action: Submit these leads under the “Others” category

Steps to Identify Valid Leads:

   1.    Probe Effectively Without Suggesting:
   •    Ask the lead if there was any physical collision with another vehicle before hitting the object.
   •    If the lead says “yes,” clarify how the collision occurred.
   2.    Verify Details:
   •    Determine if the lead hit the other party or if the other party hit the lead.
   •    Confirm whether a police report exists and what it states about fault.
   3.    Submit Only Valid Leads:
   •    Leads where there was no collision or where the lead hit the object due to another vehicle’s indirect actions are ineligible.
   •    Leads where the other party hit the lead can proceed without a police report.